How to give feedback

You can give feedback by:

talking to our staff during your care
contacting one of our consumer liaison officers by phone, email, or post (handwritten)
filling in a Have Your Say card at the hospital or health centre you're at and giving it to staff or putting it in the feedback box
fill out an online form.

If you fill in our online form you can upload a video or voice recording to help you give feedback. The form can be translated into 10 languages.

Compliments and complaints form

You don't have to give us your name or contact details. If you don't, we won't be able to respond to you. Your feedback isn't linked to or recorded in your health record.

Consumer liaison officers

You can give feedback to our consumer liaison officers at the hospital or health service you were treated at below.

Princess Alexandra Hospital (PA Hospital)

Phone: 07 3176 5598
Email: PAH_PLO@health.qld.gov.au
Post: Patient Liaison Office, DELPT 41, 199 Ipswich Rd Woolloongabba Qld 4102

Queen Elizabeth II Jubilee Hospital (QEII)

Phone: 07 3182 6110
Email: CLO_QE2@health.qld.gov.au
Post: Consumer Liaison Service, Locked Bag 2, Archerfield Qld 4108

Logan Hospital and Beaudesert Hospital

Phone: 07 3299 8587
Email: CLS_LB@health.qld.gov.au
Post: Consumer Liaison Service, PO Box 6031, Yatala Qld 4207

Redland Hospital and Wynnum Health Service

Phone: 07 3488 3504
Email: CLS_Bayside@health.qld.gov.au
Post: Consumer Liaison Service, PO Box 585 Cleveland Qld 4163

Addiction and Mental Health Services

Phone: 07 3564 0019
Email: MSAMHS_CLO@health.qld.gov.au
Post: PO Box 6046, Upper Mount Gravatt Qld 4122

Community and Oral Health

Phone: 07 3338 9048 (Community) or 07 3317 1466 (Oral Health)
Email: MSHCOHconsumerfeedback@health.qld.gov.au
Post: Community and Oral Health Directorate, PO Box 4069, Eight Mile Plains Qld 4113

General enquiry

Use this form for general enquiries only, and we'll get back to you within 5 working days.

General enquiry form

Join our consumer network

Join our consumer network and become involved in future activities to help us make the patient experience better in our hospitals and services.

Apply to be a consumer partner